Reviews
I cannot rate and recommend Zoki saunas high enough. It’s difficult choosing the right sauna but I went for Zoki on personal recommendation and am so glad I did. The whole process from design through to installation and after sales care has been perfect. The sauna itself is extremely high quality – they really know what they’re doing using high quality materials and fittings, with an excellent finish. They also answered all our queries prior and after installation with professionalism and care. We’re looking forward to many years of enjoyable sauna!
This a really excellent company and sauna. They were very helpful when I visited their factory to see their saunas firsthand. Their preparatory work to get the dimensions correct was meticulous. They arrived when promised and the installation was very good. I then decided that I would have preferred a stove with external controls and they made that change, for a modest charge, a few weeks later. I am really delighted with the sauna and use it 2-4 times per week. I do recommend the external controls – easier to set and it has more precise temperature control. Also the stove with built-in controls has a slight whirring sound from the on/off/timer switch which can distract from the otherwise silence of the sauna! I highly recommended Zoki.
This a really excellent company and sauna. They were very helpful when I visited their factory to see their saunas firsthand. Their preparatory work to get the dimensions correct was meticulous. They arrived when promised and the installation was very good. I then decided that I would have preferred a stove with external controls and they made that change, for a modest charge, a few weeks later. I am really delighted with the sauna and use it 2-4 times per week. I do recommend the external controls – easier to set and it has more precise temperature control. Also the stove with built-in controls has a slight whirring sound from the on/off/timer switch which can distract from the otherwise silence of the sauna! I highly recommended Zoki.
Simply brilliant.
From the moment I called until it was installed, true professionals and their fitting team absolutely outclassed any fitters I have ever come across. Breath of fresh air.
From the moment I called until it was installed, true professionals and their fitting team absolutely outclassed any fitters I have ever come across. Breath of fresh air.
We are really delighted with our two person traditional outdoor sauna. The quality of the build and materials used has exceeded our expectations. The installation team was really professional, courteous and helpful. The whole buying process from first enquiry to installation has been seamless. We took Zoki’s advice on windows and are so pleased that we did. The sauna heats up really quickly and looks fantastic. So good to see a UK company manufacturing its own products and providing great customer service. We paid a little more to have the required base made by Zoki rather than doing it ourselves and we’re glad we made that decision.
From my first enquiry to the post installation care, each member of staff were approachable, friendly, helpful and professional. Unlike some of their competitors, Zoki weren’t pushy nor attempted any hard sell. They listened to me and catered to my needs accordingly and not once did they make me feel like I was being “too much trouble”, regardless of how many times I contacted them.
The quality of the infra red sauna itself is top notch and the installing engineers were fab……kind, courteous and with great attention to detail!
I had the debut sauna session on the first day of installation and I’m finding it everything that I was expecting and more!
Thank you Zoki, and especially Tanya in customer services……I cannot praise you and your saunas enough! 😊
The quality of the infra red sauna itself is top notch and the installing engineers were fab……kind, courteous and with great attention to detail!
I had the debut sauna session on the first day of installation and I’m finding it everything that I was expecting and more!
Thank you Zoki, and especially Tanya in customer services……I cannot praise you and your saunas enough! 😊
We had a Sauna installed by Zoki some years ago.
The design they did for the space we had is just right and quality of the sauna wood used is excellent. The installation was smooth and no issues. We purchased same additional wood to clad rest of the room some time laterand again service level was excellent . They do not try over sell.. We would recommend them very much.
The design they did for the space we had is just right and quality of the sauna wood used is excellent. The installation was smooth and no issues. We purchased same additional wood to clad rest of the room some time laterand again service level was excellent . They do not try over sell.. We would recommend them very much.
Really professional outfit: top quality parts, lovely finish and a highly effective sauna. We were pleased to find a company that installs as well as fabricates and like the fact that there is such a good guarantee on all the components. Definitely recommend.
From start to finish there was attention to detail. Location, quality of the base required, position of door and location of power source.
Installed by two professional gentlemen, very good quality and standard of workmanship.
Installed by two professional gentlemen, very good quality and standard of workmanship.
We just had our Zoki outdoor sauna installed a couple of weeks ago after our previous Chinese made barrel sauna fell apart.
This new sauna is in a totally different class to the barrel sauna. We are so impressed with the quality of materials and construction as well as the attention to detail. I can hardly believe how little it cost compared to the competition, especially when the price included two fitters (one of whom is a director in this family business) travelling about 170 miles from Birmingham and back again, to complete the perfect installation in a matter of a few hours. I can confirm that the insulation of this cabin is extremely effective and the thermostatically controlled heater seems to spend much of the time off after the initial heating up. Communication from the office was excellent and my queries were handled in a timely manner.
I have no hesitation in recommending this firm wholeheartedly should you be in the market for a traditional outdoor sauna.
This new sauna is in a totally different class to the barrel sauna. We are so impressed with the quality of materials and construction as well as the attention to detail. I can hardly believe how little it cost compared to the competition, especially when the price included two fitters (one of whom is a director in this family business) travelling about 170 miles from Birmingham and back again, to complete the perfect installation in a matter of a few hours. I can confirm that the insulation of this cabin is extremely effective and the thermostatically controlled heater seems to spend much of the time off after the initial heating up. Communication from the office was excellent and my queries were handled in a timely manner.
I have no hesitation in recommending this firm wholeheartedly should you be in the market for a traditional outdoor sauna.
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